Amazfit UK lost user survey: prize draw terms and conditions

Oct 14, 2026 · 

These are the full terms for the free prize draw linked to the Amazfit's lost user survey: one winner receives a £500 Amazon.co.uk gift card. Host them on uk.amazfit.com and link to them from the email small print and the survey welcome screen.

To confirm before launch (shown in square brackets below):

  • Promoter: Zepp Netherlands Trading BV, details taken from the Highrise client framework agreement. Confirm Amazfit is happy to be named as promoter
  • Dates filled in: opens 15 October, closes 23:59 on 30 October, winner drawn by 6 November 2026
  • Queries go through the UK contact form. Check the support team knows to expect draw questions there
  • A quick legal review by Amazfit before publishing

Terms and conditions

Amazfit UK customer survey: win a £500 Amazon voucher

1. The promoter

  1. The promoter is Zepp Netherlands Trading BV, a company registered in the Netherlands under company number 82575185, of Edisonweg 44, 4207 HG Gorinchem, the Netherlands ("the Promoter").
  2. Questions about the draw can be sent through the Amazfit UK contact form at uk.amazfit.com/pages/contact-us.
  3. By entering, you agree to these terms.

2. Who can enter

  1. The draw is open to residents of the United Kingdom aged 18 or over who received an invitation email from Amazfit UK about this survey.
  2. Employees of the Promoter, Zepp Health and its group companies, and the agencies involved in running the draw, and their immediate families, cannot enter.
  3. The Promoter may ask the winner for proof of age, residence and identity, and may disqualify any entrant who does not meet these terms.

3. How to enter

  1. No purchase is necessary.
  2. To enter, click the link in your invitation email and complete every required question in the survey. The final open question is optional and does not affect your entry.
  3. Only one entry per person and per email address is allowed. Further entries will be ignored.
  4. Entries must come through the personal link in the invitation email so that your entry can be matched to your email address. Entries that cannot be matched to a valid email address will not be included.
  5. Entries made through automated means, by third parties or in bulk will be disqualified.
  6. The Promoter is not responsible for entries that are lost, delayed or incomplete for technical reasons.

4. Dates

  1. The draw opens when the invitation email is first sent on 15 October 2026 and closes at 23:59 UK time on 30 October 2026.
  2. Surveys completed after the closing time will not be entered into the draw.

5. The prize

  1. There is one prize: a £500 Amazon.co.uk gift card, sent by email as a digital code.
  2. The prize cannot be exchanged, transferred or swapped for cash or any other prize.
  3. If the prize becomes unavailable for reasons outside its control, the Promoter may replace it with a prize of equal or greater value.

6. Winner selection and notification

  1. The winner will be drawn at random from all valid entries within 7 days of the closing date, by 6 November 2026, using a verifiably random method.
  2. The winner will be contacted by email at the address linked to their entry within 7 days of the draw.
  3. The winner must reply within 14 days to accept the prize. If they do not reply, or are found not to meet these terms, the Promoter may draw a new winner from the remaining valid entries.
  4. The prize will be sent within 28 days of the winner accepting it.
  5. The Promoter's decision on the winner is final. No correspondence will be entered into about the draw result.
  6. For 3 months after the draw, anyone can request the winner's surname and county through the Amazfit UK contact form at uk.amazfit.com/pages/contact-us. The winner can object to this information being shared or ask for it to be limited, but the Promoter may still have to share it with the Advertising Standards Authority if asked.

7. Amazon gift card

  1. Amazon is not a sponsor of this promotion and is not connected with it in any way.
  2. Amazon.co.uk gift cards can be redeemed on Amazon.co.uk towards eligible products.
  3. Gift cards cannot be reloaded, resold, transferred for value or redeemed for cash.
  4. Amazon is not responsible if a gift card is lost, stolen or used without permission.
  5. Full gift card terms apply: see amazon.co.uk/gc-legal. [Match this clause to Amazon's current required wording.]

8. Your data

  1. The Promoter is the data controller for personal data collected through the survey and the draw. It is processed by the Promoter and the agencies that run the survey on its behalf.
  2. Your survey answers are used to understand and improve the shopping experience on uk.amazfit.com. Your email address, product and basket details are linked to your answers for this purpose and to run the draw.
  3. Entering the draw does not sign you up to marketing emails. Your existing email preferences stay as they are, and you can unsubscribe at any time using the link in any Amazfit email.
  4. Data from the draw will be kept only as long as needed to run it and handle any queries, and survey answers only as long as needed for the research.
  5. For more on how your data is used and your rights, see the Amazfit UK privacy policy at uk.amazfit.com/pages/privacy-policy.

9. General

  1. The Promoter may change, suspend or cancel the draw if something outside its reasonable control affects how it runs, such as fraud or a technical failure. Any change will be made fairly and with as little impact on entrants as possible.
  2. Nothing in these terms limits the Promoter's liability for death or personal injury caused by its negligence, or for fraud, or any other liability that cannot be excluded by law.
  3. Otherwise, the Promoter is not liable for any loss arising from taking part in the draw or using the prize, except where caused by its own negligence or breach of these terms.
  4. This draw is not sponsored, endorsed or run by, or connected with, Typeform, Klaviyo, Meta or Google.
  5. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. Residents of Scotland and Northern Ireland may also bring claims in their local courts.